Following the dismal failure of my new mini-pump (previous entry) I took a trip into my local Halfords this morning to lodge a complaint. My expectations were pretty low to say the least and I was quite prepared to argue for a refund/replacement. Imagine my surprise when instead of having to do battle with some ignorant twot I found myself talking to an intelligent and sympathetic young man who not only replaced the faulty goods, but upgraded the duff Bikehut pump to one of these:
|Lezyne ABS Flex Hose|
This Lezyne mini pump is the Rolls Royce of cycle mini pumps so I am one very happy bunny.
Thank you to Halfords Newport and Lee in particular: you are most certainly getting it right.